Dijigoo builds the delivery plan around the nature of your shipment, the transaction requirements and your customer’s availability. You can define different delivery options for different services and combine speed, appointment and time window preferences within the same operation.
Required steps such as recipient verification, signature, document collection, device exchange or return pick-up are added to the selected model. This way, delivery timing and the transactions to be completed at the address are planned together.
Your shipments are delivered through a planned distribution flow within the timeframe set for the service area and your project.
Shipments within the set pick-up times and service scope are delivered to the recipient on the same day.
A pick-up and direct delivery plan is created for your time-critical shipments.
The visit day and a suitable time slot are agreed with your customer. Appointment changes are managed through self-service channels or the customer communication team.
Your shipments are planned to arrive within a predefined time window.
For customers who are unavailable during the day, delivery and the required field transactions are scheduled for the evening in the regions served.
Priority customers and special shipments receive personalized timing, specially assigned staff and delivery in line with your organization’s representation standards. Host or hostess support can be included on request.
Delivery times, pick-up hours and regional coverage are confirmed at project start based on the selected service and operating conditions.
